Wild Posse will happily accommodate the following return options within 7 days of order placement, for items that are unworn, unwashed, unaltered with tags still attached and in the original packaging.
Please read carefully before placing your order to avoid disappointment as by shopping with us, you are agreeing to the following policy.
Please note all sale items are all final sales. We can not offer a return on these items.
Email us at firstname.lastname@example.org and we will send further instructions on where to send your return.
1. CREDIT NOTE
Your credit note will be processed as soon as we receive the item/s back at the boutique.
Credit notes are valid for 30 days and will be issued as an online gift card, where you will be emailed a unique code to enter upon checkout. You will also be required to pay shipping on any orders using this credit note, even if they were eligible for free shipping prior.
Let us know your exchange preference and we can hold the particular item until your return is received. You will be required to pay shipping for the exchange.
Refunds will only be offered for manufacturing faults on garments returned in original packaging and must comply to the above conditions.
Please note online pop-up sale items are all final sales. We can not offer a return on these items.
Beauty and wellness products are only able to be returned provided the security seal is intact and not broken.
Swimwear, Intimates, Jewellery, Hats, Shoes and Lay-Bys are not eligible to be returned.
Items purchased using Afterpay and Zip-pay cannot be returned, exchanged or refunded unless deemed faulty.
POSTING YOUR RETURN
Please send your return with registered post or postal insurance. We will not hold any responsibility for missing parcels. Please email through the tracking number once the item has been posted.
If you receive a damaged or faulty item, please email us at email@example.com with photos, your order number and details of the fault and we will endeavour to arrange a replacement or a refund for you as quickly as possible, based on an assessment from the manufacturer.
If the manufacturer deems your item faulty, then your refund will be processed (please allow processing time). Original shipping costs are non-refundable